Why work with The Hotel Folk?
Delivering great hospitality the Hotel Folk way
Looking for a career in the hotel, catering and hospitality industry in Suffolk? See current vacancies at The Swan at Lavenham Hotel & Spa
Great hospitality the hotel folk way
We’re called the hotel folk for two reasons. First, we’re the experts in providing great service. And second, we’re a community of folk obsessed with looking after our guests. Put the two together and you have the thing that makes us truly special: our blow-your-socks-off hospitality experience.
We’re dedicated to the details so everything we do for our guests, no matter how small, has to make a positive difference. And the one thing that makes our brand of difference truly different is you; it’s your personality that makes our kind of memorable experiences something our guests will struggle to find elsewhere.
In return for your enthusiasm and dedication, we’ll train, develop and support you to be the best you can be. This will be great for your career, great for our business and great for our guests. Talking of guests, what do they want from us?
The truth is, they don’t all want the same things. However, what they do have in common, is a love for our particular brand of TLC. Where everything ~ and we mean everything ~ is thought through, anticipated, or taken care of – often, without them even knowing. Time is precious. So, in this fast-paced world everyone needs a few nights away to relax, recharge, enjoy and reboot. Our job is to make sure that happens, so they leave feeling refreshed, raring to go, and raving about us.
Some might say we’ve made a rod for our own back, but it’s a rod we’re happy to carry, and this statement will remind you of the kinds of things that make all the difference.
What are the additional benefits for working with The Hotel Folk?
28 days annual leave
Company pension scheme
Free Golf at our Thorpeness Golf Club
50% off Treatments and Products at our Weavers' House Spa
50% off in all our Restaurants. Free meals when on duty
B&B in any of our hotels for only £35 per room per night
Employee Assistance Programme
Simply Health – health benefit scheme
EdenRed – employee rewards scheme
Training and Developments Opportunities